![]() Buyers beware!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]() Lastly, I attempted to call them via phone and cannot get through to anyone. I paid over $1000 for both systems with added cameras and regret the purchase. How can you complete a factory reset on the devices when you are locked out of the account? There should be a way to remove the account completely from the server, so I may go through the initial setup process again, but their technical support is strictly artificial intelligence driven with manuals that generally identify common steps to resolve problems for common circumstances. In addition, I keep getting an access denied error this device is registered to another account whenever I attempt to log into the NVRs. Consequently, I cannot use four of the cameras, because the NVRs are no longer picking them up. ![]() Now, only two cameras each can be picked up by the NVRs instead of four cameras as expected. I purchased two wireless NVRs, and two additional wired cameras, where everything worked as expected after setup for approximately one year. When I called back the support person admitted that this is a scam to force people to purchase a new system after warranty expires. The asked that I provide purchase receipt and since it is 13 months since I purchased it they are asking that I purchase a new box. Since it was a network issue not allowing them to release the box from the old system the technician indicated I need a new box and they would be sending it. For some reasons the box keeps reverting back to the original user name. When I registered the product it required the user name to have a character such as a period exactly a year after the warranty expired their network made a update that no longer allows for periods therefore I can no longer log in into the system Their staff indicated it is a network issue because the network is not allowing the old username to be deleted and releasing the box from that user name even after deleting it from the account and entering into the the user name. Be protected monitor your home or business – be safe with Night Owl.I purchased a DVR night owl video surveillance. Versatile video outputs allow you to connect the Scorpion-168500 to your TV or PC monitor for instant viewing. The DVR has a remote control, friendly iron-based user interface, and a USB 2.0 ports for back-up or mouse control. Set a recording schedule, and as the cameras detect motion, it's recorded onto the DVR's pre-installed hard drive. ![]() Specifically designed for DVR’s, the hard drive provides faster read/write times and excellent reliability. The 16-channel DVR records video at state-of-the-art H.264 level and with the pre-installed 500GB SATA hard drive, this system can record up to 1 year of video. The cameras provide excellent video quality and allow you to see in the dark up to 30ft away with the 11 infrared LEDs. By combining 8 indoor/outdoor night vision cameras with a 16-channel digital video recorder, it gives you complete peace of mind at work, home, or anywhere in the world with remote viewing and control over the Internet or even viewing on select 3G smart phones. The Night Owl Scorpion-168500 is an affordable and easy way to protect your loved ones and valuable assets.
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